An Overview
Higher education is a transformative time, but it can also bring intense stress and mental health challenges. It’s crucial to seek help if stress interferes with daily life. Qualified counselors can provide support for academic, emotional, and personal issues including stress, anxiety, relationships, depression, substance abuse, and more.
Our Vision
To help students become self-aware, resilient and mindful so that they can reach their full potential
Our Mission
To provide effective counselling services with all care and compassion to the concerned and support them through all uncertainties and challenges that life offers.
PROCESS OF COUNSELLING
The process of Counselling takes place mostly in five stages, as follows: Rapport Building, Identifying the Specific Problem Areas (not just the Presenting Concern/s), Goal- Setting, Intervention, and Evaluation, Termination, or Referral.
In the first stage, the Counsellor establishes a comfort level with the student, to understand their background, their personality and to empathize with the student about their life and their struggles, regardless of the intensity of the issues. The counselor focuses on using good listening skills and building a positive relationship. During the second stage, assessment of the problem is done by the counsellor. Effective counselling relies on setting appropriate and realistic goals, which is done during the third stage with the collaboration of both the counsellor and the student.
The Intervention stage varies depending on the counselor, the theories they use, and the situations the student faces. For example, a behavioral approach may suggest engaging in activities designed to help them alter their behavior. The last stage is of utmost importance. A positive and smooth conclusion to the counselling process is essential to avoid anger, sadness or anxiety in the student-clients. Part of the process is to reach an early agreement on how the process comes to an end and what success looks like. This may require a referral, if need be. The student is told that they can always come back again if they need counselling for any issues in the future.
RECORDS MAINTAINED AND TERMS OF CONFIDENTIALITY
Records of Student Data for the Intake as well as every session are maintained under lock & key, with the Counsellor alone. Records of student data from the first (and sometimes second session) are stored in the Counselling Form.
Confidentiality in counselling creates a space where the client can explore sensitive topics of their life, knowing well that the counsellor will not relay or misuse the information discussed outside of the counselling room. For the counsellor, maintaining confidentiality within certain limitations is an ethical responsibility. That’s what makes counselling different from other relationships. Trust is an essential element that needs to be reassured to the client quite a few times across various sessions. This allows for deeper exploration of areas of experiencing which feel particularly difficult or shameful. The counsellor can also use self-closure to enhance the student’s ease of discussing their personal issues.